AI Face Verification for Joint Working
Ensure the real presence of both the Manager and Medical Representative during joint working calls.
CBO ERP LIMITED introduces AI Face Verification for Joint Working in CBO SFA—an intelligent feature designed to verify the physical presence of both the Manager and the Medical Representative (MR) before a joint doctor call is approved.
This feature is built specifically for joint working, adding transparency and authenticity to field coaching and doctor visit reporting.
Why this feature matters?
Joint working is an essential part of pharmaceutical field management. Managers accompany MRs to observe, coach, and evaluate field performance. However, traditional reporting often relies solely on manual confirmation, making it difficult to verify whether both individuals were actually present.
AI Face Verification solves this by digitally confirming the presence of both participants through selfie.
What is AI Face Verification for Joint Working?
The feature uses AI-powered facial recognition to verify the identities of both the Manager and the MR during a joint visit.
After a one-time face registration, both users simply capture a selfie on CBO SFA app before the doctor call. The system verifies both faces and approves the joint working activity only after successful authentication.
How it works?
Step 1: One-time registration
Both the Manager and the Medical Representative register their facial profile once within CBO SFA.
Step 2: Capture a joint selfie
Before starting the doctor visit, both individuals take selfie on their CBO SFA app. The AI detects and verifies both registered faces simultaneously.
Step 3: Joint call approval
Once both identities are authenticated, the joint working doctor call is approved and recorded as a verified activity.

Now available in CBO SFA
AI Face Verification for Joint Working is now part of CBO’s AI-Driven Field Force Management Application, helping pharmaceutical companies make joint working more transparent, authentic, and accountable.
Real Manager. Real MR. Real Joint Working.
